RKY Media, being a prominent IT company, firmly believes in the right to privacy of its users. This document aims to provide insights into the privacy policy of the company, along with the standard practices implemented to safeguard the data and personally identifiable information shared with us.
In this policy document, we will delve into the specific information collected, the purposes behind its collection, the measures taken to protect it, the storage methods employed, and the precise intentions served by this data.
What Information Do We Collect?
When users or clients interact directly or indirectly with any of our software, apps, websites, or avail our services, we may gather fundamental information such as usernames, email addresses, IP addresses, and other non-personal data that cannot be traced back to individuals.
In addition to these basics, we also collect data like location through IP addresses, log data, usage information, device details, and data obtained through cookies.
How Do We Use Your Information?
At RKY Media, we collect this information solely for legitimate purposes and in utmost good faith. We gather, process, record, and store this data to fulfill the contractual obligations between our users and us. Other common purposes for collecting this information include:
Communication: We use this information to communicate regarding your use of our software, apps, websites, or services. This includes software or app updates, gathering feedback, responding to feedback, account verification, providing assistance and support, and follow-up correspondence.
Site and Product/Service Management: This information helps us manage our sites and products/services, making them more user-friendly, ensuring user identity for security purposes, processing transactions, improving algorithms and performance, and enhancing our overall offerings.
Direct Notifications and Offers: We utilize this information to send users direct email notifications and special offers, providing promotional and informational content about new advancements in our services, apps, or software. Users have the option to unsubscribe from these notifications and emails at any time.
Swift Transaction Execution: The collected information facilitates the swift execution and processing of transactions.
Product and Service Improvement: This data assists us in enhancing our products and services by gaining insights into consumer preferences and priorities.
Do We Share Your Data for Commercial or Social Reasons?
Absolutely not. As stated earlier, RKY Media is a professional IT company that upholds transparency. We respect the privacy of our clients and make every effort to prevent any breaches. We do not exchange or sell personal information to any third parties under any circumstances.
Plug-ins and Third-Party Apps
While using our software, apps, websites, or services, certain third-party plug-ins and apps may request your information. However, such requests are made directly to the user, and we do not grant indirect permissions on their behalf.
Therefore, if you encounter such information requests, it is essential to thoroughly analyze them and grant access only if you are completely satisfied. RKY Media will not provide permission to these requests on your behalf, even if we already have your stored information.
When, Why, and With Whom Might Your Information Be Shared?
First and foremost, we never share, publicize, or disclose any of your information with third parties for personal, financial, or social gain. Only in rare cases, if we are contacted by law enforcement agencies (LEAs) demanding information as mandated by the law, or if a user initiates legal proceedings against us, may we share information to ensure the security of our company or to comply with legal requirements. Other than these specific situations, we do not disclose or publicize your personal information.
Do We Collect Information from Minor Users?
RKY Media strictly adheres to applicable laws and regulations and never knowingly collects personal information from children under the age of 13. If we discover that we have unknowingly obtained information from a user below this age threshold, we promptly delete the information without requiring a request from the user.
Mobile Apps Privacy Policy
What Information Does the App Obtain?
As a reputable organization committed to professionalism and your privacy rights, RKY Media ensures the implementation of stringent measures to protect your information. The app generally obtains information provided by the user during the download and installation process. Registration may not be necessary in all cases, but certain features may require registration. During registration, the app may collect usernames, mailing addresses, passwords, and other non-sensitive information.
Do We Collect Financial Details?
No, we do not. We never demand, acquire, retrieve, or store any of your financial information. All financial transactions between users and us occur through trusted third-party platforms, such as banking channels, PayPal, and others. RKY Media is not involved in any way with your financial details, such as debit or credit card numbers.
Automatically Collected Information by the App
Automatically collected information may include the type of device used, device ID, IP address, mobile operating system, browser information, etc. However, the app does not collect precise location data.
Can Users Opt-Out?
Yes, users can opt-out at any time if they decide not to allow us to track their location or retain their data or information. This can be done by uninstalling the app from their mobile phones using standard uninstallation processes, or by requesting the same via email. We will promptly act upon such requests without further inquiries.
App-Specific Data Retention Policy
We may retain fundamental information for a reasonable period, along with other data. If a user wishes to permanently delete their data from our servers, they can contact us via email, and we will respond within a reasonable timeframe.
How Do We Ensure Data Protection?
At RKY Media, we prioritize your privacy and take every measure, both human and technological, to ensure the utmost security of your data. We employ advanced security firewalls and cyber protocols, regardless of the associated costs, to safeguard your information. Not all team members have direct access to this information, and even those who do cannot access it explicitly, as the information is stored in encrypted and protected formats. We primarily utilize this data to improve our numbers and algorithms, considering it as mere numerical and digital representations. RKY Media is dedicated to ensuring the absolute safety of user information, regardless of the cost involved.
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